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4 things our team love about working for Zest4

January 31st, 2017 by Mandy Fazelynia

Here at Zest4, we have an amazing team who share our business ambitions and work incredibly hard to help us achieve them. As we’re celebrating our 4th birthday this month, we thought it would fun to ask our team what they love the most about working for Zest4. Here’s what they said…

  • We’re like a big family:

 

Working at Zest4 really is like being part of a big family. Everyone is supportive of one another, there’s a real team spirit, and everyone genuinely feels that they are working towards the achievement of something special.

Information and success stories are shared on a weekly basis so the whole team is kept up-to-date with the latest developments and this certainly creates a high level of morale and a team of dedicated employees.

  • Everyone’s opinion counts:

 

As well as feeling like they’re part of a family, our team appreciate the fact that their opinions are valued. Everyone’s suggestions and ideas count, whether it’s a big idea for the future or something small that can make a big difference.

  • Everyone can influence change:

 

Everyone’s role at Zest4 is different but everyone has the ability to influence change that helps grow the business. Our team all feel they have the autonomy to make quick decisions and be dynamic within their roles, which has a very positive effect on our customer service and helps keep the business moving forward.

  • Everyone respects one another:

 

The main thing that our team love about working for Zest4 is that everyone has total respect for one another. Everyone approaches one another with same professional and friendly manner that they approach our customers and partners with. Everyone respects each other as equals and appreciates the roles that everyone plays.

On the rare occasions that things don’t quite go according to plan, there’s absolutely no sense of blame. The whole team quickly pulls together to remedy the issue and ensure it doesn’t happen again.

To find out more about Zest4 and our partner programme, visit www.zest4.com or call 0161 956 3355.

How M2M can help you overcome the frustrations of BT Openreach delays

January 12th, 2017 by Mandy Fazelynia

It’s an unfortunate fact of life that BT Openreach have a reputation for a less-than-satisfactory service. Long delays, high prices and a monopoly on the ‘dark fibre’ network leave thousands of businesses incredibly frustrated every day of the working week.

In fact, customers had become so frustrated that back in March 2016, Ofcom announced that they would be putting forward new rules to enforce BT to improve their lacklustre performance and provide customers with the cost-effective service that they whole-heartedly deserve.

Despite these new rules, however, BT’s services are still far from perfect. And this causes nothing but uncertainty for businesses that are moving premises.

Due to BT’s ways of working and refusal to accept an order for connectivity until building leases are signed, it’s often the case that businesses are left without fixed-line connectivity for several months after they move. This obviously isn’t an ideal scenario as it has a huge negative impact on daily operations and can seriously damage customer relations.

However, there is a solution to this situation that will ensure a continuous service….M2M technology.

M2M (otherwise known as machine-to-machine technology) provides companies with secure connectivity via mobile networks. With a specially designed Enterprise Grade Router with multiple SIM slots, businesses can connect to any network to ensure a continuous service and carry out their daily operations as usual. Routers can be programmed to a company’s specific requirements and at the exact speeds needed to accommodate the entire network.

These Enterprise Grade Routers are quick, easy and cost effective to install, so are the ideal solution for overcoming BT Openreach delays. And not only are they cost effective to install, but they are also cost-effective to run with competitive monthly tariffs that won’t break the bank.

But that’s not all. M2M technology is more than just a temporary fix for businesses waiting for their fixed Ethernet connection…it is also a fantastic backup in case of fixed line faults. The Enterprise Grade Router remains plugged in as a failover and is ready to take the load should the fixed connectivity fail for any reason. Normal service can be resumed with no negative impact on the business or the customers.

Here at Zest4, we have experienced this scenario for ourselves during our own office move. An Enterprise Grade Router with M2M technology ensured we continued to support our partners to the high standards we are committed to whilst we waited for fixed connectivity to be installed.

For communications resellers looking to provide a pop-up office solution for end-customers, Zest4 are here to help. Working in partnership with Arkessa, the Zest4 M2M Partner Programme offers resellers complete M2M solutions, including M2M knowledge and technical support, training through the Zest4 partner academy, marketing support, optimised tariffs and competitive commercials.

Find out how Zest4 can help you deliver pop-up office solutions to your customers today. Call 0161 956 3355 or visit http://www.zest4.com/machine-to-machine.php.

2017 Predictions for the Telecoms Market by Zest4

January 3rd, 2017 by Mandy Fazelynia

Here at Zest4, we’ve had an exciting year launching our M2M partner programme and a number of end-to-end solutions to really help our partners succeed. We’re equally excited about what 2017 may bring, so here are some predictions from our team…

  • Growth of Quad-Play Packages:

The IT and telecoms industry will consolidate further with the provision of bundled solutions for consumers. Quad-play packages consisting of broadband, television and telephone services will continue to be a driving force for providers to retain existing customers and attract new ones by offering a combined range of services.

  • Increased Data Consumption:

The growing trend of video messaging and digital marketing continues to increase data consumption by users. This will force the mobile networks to look at expanding cellular service cross-over onto public WiFi and reduce network traffic on the fibre network.

  • Low Power Wide Area Networks (LPWAN):

 

LPWAN has been around for some time but only a few operators and partners have really understood what it can deliver. 2017 will see a more mainstream adoption of the technology with the launch of the first solid applications. LPWAN is specifically designed for interconnecting devices with low-bandwidth connectivity and will enable a range of M2M applications which have previously been constrained by cost and power issues.

  • Debate Over 5G Spectrum Rights:

 

With 5G only a few years away, Ofcom are preparing to auction off some of the spectrum rights. With the auction already delayed from early 2016 to 2017, the debate is hotting up as to which networks will win the rights.

  • Breaking of BT Openreach’s Monopoly:

 

It’s been an incredibly long-time coming, but a motion to break the BT Openreach broadband monopoly is finally in process. At the end of November 2016, Ofcom announced that it is proceeding with a formal notification to require the legal separation of Openreach from BT after BT failed to offer voluntary proposals. Ofcom are now preparing to inform the European Commission of their intention to implement the separation plan.

  • Partners to Deal with More Suppliers:

 

The continuing consolidation of IT and telecoms services will continue to encourage partners to offer a ‘one-stop-shop’ for customers. This may, however, that partners will look to spread their business across more suppliers to enable them to expand their wholesale offering to customers.

  • Rapid Adoption of M2M by Resellers:

 

M2M and IoT has been a hot topic throughout 2016 and will continue to be high profile in 2017. As increased numbers of resellers and end-user customers realise the opportunity and benefits that M2M offers, the market will see a massive acceleration in usage on both small and large data.

  • Growth of M2M Pop-Up Office Solutions:

 

M2M technology has already made a huge impression as a pop-up office solution and will continue to do so in 2017. With BT Openreach delays affecting connectivity for thousands of businesses moving premises every day, M2M is the perfect alternative to fixed-lie connectivity.

  • Resellers to Offer All Major Mobile Networks:

 

The growth of M2M and the IoT has made mobile networks more important than ever. Dealers/resellers will be looking to maximum mobile margins in 2017 by offering customers choices from the 3 major networks.

  • Continuing Rapid Growth of M2M:

 

The M2M market will undoubtedly continue to grow in 2017 with industry analysts forecasting that cellular M2M connections will reach 1 billion by 2020. A number of key drivers are anticipated to accelerate this growth including…

  • The introduction of solutions using LPWAN
  • The growth of the connected consumer goods market driven by wearables, healthcare devices and household appliances
  • The launch of government legislation which will drive M2M adoption, e.g eCall and smart metering
  • The rapid emergence of Big Data allowing connectivity in all locations
  • The development of sustainable M2M business models

To find out how Zest4 could help you benefit from these predicted trends and grow your telecoms business in 2017, get in touch by calling 0161 956 3355 or visit http://www.zest4.com.