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Does parcel tracking give consumers’ peace of mind?

July 25th, 2016 by Mandy Fazelynia

We’re all used to the little hand-held devices that delivery drivers use when they deliver parcels to our doors, but have you ever thought whether parcel tracking actually influences your buying decisions?

In today’s vast digital world, we might be forgiven for assuming that all delivery companies use tracking facilities so our parcels can always but traced…but that’s not actually the case.

It’s probably not something you think about if you only place orders occasionally and your parcels are always delivered safe and sound, and on time. But if you order more regularly and have been scarred by problems with missing parcels in the past, the ability to track parcels might be something that does influence who you buy from.

In general, most of our favourite retailers will be using the large delivery companies (that we all know and love) who are likely to use mobile devices to manage and track their items. But even then, do they always track everything?

For low value items, it’s not such an issue. If an item goes missing, the big high-street retailers are usually happy to send a replacement. But for big ticket items, there’s a much greater need to make sure our parcels are safe. Nobody wants to be left out of pocket because a high value item has gone missing and is nowhere to be found – not the seller or the buyer.

So a parcel tracking system really does give us peace of mind and reassurance in certain purchasing instances. But should we start to check that tracking facilities are in place when we buy online?

For delivery companies who aren’t using parcel tracking technology, it’s definitely worth considering to help protect the future of your business. Systems are quick and easy to install and won’t cost you the earth. Operated by M2M (machine to machine) technology, your devices will link to a central system providing you with data and information that will help benefit your business in more ways than one.

And for communications resellers who want to help logistics companies to benefit from M2M solutions, wholesale communications provider, Zest4, can help. Offering complete M2M solutions including expert knowledge, optimised tariffs and competitive commercials, Zest4 are the perfect M2M partner for resellers across the UK.

For more information on M2M solutions from Zest4, call 0161 956 3355 or visit http://www.zest4.com/machine-to-machine.php.

How M2M is helping the logistics industry

July 18th, 2016 by Mandy Fazelynia

A lot of people may not realise it, but M2M technology has been used in the logistics industry for some time now.

The hand-held devices used by delivery drivers to manage parcels, are actually operated by M2M solutions, connecting their devices with a host of other systems to be able to keep customers up-to-date.

Whatever the location of the parcel – whether it’s waiting in the warehouse or out on the road – M2M technology allows customers to check the progress of their items and see when it’s due to arrive. And when the package has been delivered, the change of status and the recipients signature (if collected) is quickly transported back to the warehouse system, keeping warehouse staff up-to-date too.

It’s not just parcel tracking that logistics companies can benefit from though with M2M solutions – they can also use M2M to track their vehicles.

By installing fleet management solutions, transport managers can be kept up to date with a host of data that enables to them to track their vehicles’ location and assess the performance of both the vehicle and the driver. This valuable data can help logistics managers to improve everyday operations, increasing efficiency and reducing costs.

As well as benefits for logistics managers, M2M technology can also help drivers too. By driving a ‘Connected Vehicle’, drivers can access traffic information and other value data, enabling them to check their routes, avoid congestion and find suitable places to rest.

M2M solutions really are worth considering for transport and logistics companies not already using them. The benefits available can reap rewards.

For communications resellers looking to provide these benefits to businesses across the UK, wholesale communications provider, Zest4, have recently formed a partnership with M2M experts, Arkessa. This partnership enables Zest4 to offer reseller partners complete M2M solutions including expert knowledge, optimised tariffs and competitive commercials. In addition, resellers can benefit from Zest4’s unrivalled service levels and dedicated commercial and technical support.

For more information on M2M solutions from Zest4, call 0161 956 3355 or visit http://www.zest4.com/machine-to-machine.php.